Privacy Policy

Last updated: October 2, 2026

Hammerhead Haul Away (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit hammerheadhaulaway.com, request a quote, or contact us, and how we use it.

Information We Collect

• Information you provide. When you complete a quote or contact form, we collect the information you submit, such as your name, company name, phone number, email address, service location, service details, uploaded photos, and message. We also record your email and text-message consent choices.

• Communications. We may keep records of your inquiries and communications with our team to respond to your requests and coordinate services.

• Website usage information. Our hosting provider and any enabled analytics tools may collect information such as your IP address, browser and device type, pages visited, referring website, and campaign information.

How We Use Your Information

We use your information:

• To respond to inquiries and prepare quotes.

• To schedule and coordinate your requested services.

• To send visit reminders and updates about your quote or service.

• To send marketing emails or text messages when you opt in.

• To understand website usage and improve our website and customer service.

• To maintain business records and meet applicable obligations.

Email Marketing

If you opt in, we may send marketing emails about our services, offers, and updates. You can unsubscribe at any time using the unsubscribe link in an email.

Marketing consent is not required to receive a quote or purchase a service.

Text Messages

When you provide your phone number and opt in to service-related text messages, we may send visit reminders and other messages about your quote or service.

If you opt in to marketing text messages, we may also send promotional messages about our services and offers.

Message frequency varies. Message and data rates may apply. Reply STOP to cancel text messages or HELP for help. You can also contact us at 518-300-3962 or jake@hammerheadhaulaway.com.

Consent to receive marketing emails or text messages is not required to get a quote or purchase a service.

We do not sell, rent, or share your phone number, SMS opt-in information, or text-message consent with third parties or affiliates for their marketing purposes. We may provide this information to service providers only as needed to deliver messages and support our communications.

Sharing Information and Service Providers

We may use service providers for website hosting, form processing, customer communications, appointment scheduling, and analytics. These providers may process information on our behalf as needed to provide their services.

We may also disclose information when required by law or when necessary to protect our rights, customers, or others.

Cookies and Browser Storage

Our website and any enabled analytics tools may use cookies or similar technologies to support website functionality and understand visitor activity.

You can manage, block, or delete cookies through your browser settings. Some website features may not function as intended if cookies are disabled.

Data Security and Retention

We use reasonable safeguards to protect your personal information. However, no method of transmitting or storing information over the internet is completely secure.

We retain information for as long as reasonably necessary to respond to requests, provide services, maintain business records, and meet applicable obligations.

Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can address it.

Your Choices

You may contact us to request access to, correction of, or deletion of the personal information you have provided. We will respond as applicable, subject to any requirements to retain certain records.

You can also:

• Unsubscribe from marketing emails using the unsubscribe link.

• Reply STOP to cancel text messages.

• Contact us to update your communication preferences.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

See also our Terms of Service.

Contact Us

Hammerhead Haul Away

Phone: 518-300-3962
Email: jake@hammerheadhaulaway.com
Business hours: Monday–Friday, 8:00 AM–6:00 PM